THE EMPIREVAULT SUITE
AI-Powered Tools for Every Stage of the Customer Journey
Engage Plugin
The Engage plugin replaces static contact forms with an interactive AI chat window, enhancing customer communication. This user-friendly tool engages visitors in real-time, providing instant support and capturing valuable insights to optimize user experience and increase conversion rates effectively.
CRM
Our CRM tool offers businesses the ability to analyze customer interactions thoroughly. It builds comprehensive client lists, helping organizations identify trends and improve engagement. With intuitive dashboards and insights, users can tailor their strategies to boost customer satisfaction and drive loyalty effectively.
Tickets
A full-featured service desk with AI at the core. Tickets auto-triage by severity, route to the right agent, and AI drafts initial replies so your team can respond faster. Built-in CSAT surveys capture customer sentiment, a feature request board tracks product feedback, and a knowledge base helps customers help themselves.
Hub
Your central command for everything EmpireVault. Manage users, assign roles, control seat-based licensing, and enforce enterprise-grade security with SSO through WorkOS. Bulk-import contacts and users, view a unified audit log, and manage billing and subscriptions — all from one dashboard.
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