The AI-Powered Business Platform

EmpireVault product journey: Website Visitor to AI Chat and Contact Form to Qualified Lead to CRM and Campaigns to Customer Care

AI-Powered Customer Engagement at Every Step

EmpireVault is a customer engagement platform that combines a universal AI-powered widget — rendering as a chat agent, contact form, waitlist, or newsletter signup — with a full CRM, email campaigns, a helpdesk with SLA management, and a customer knowledge base, all under one subscription with enterprise-grade encryption and audit logging. Unlike cobbling together a CRM, a service desk, a chat widget, and a newsletter tool, EmpireVault gives growing businesses one integrated platform where every customer interaction — from the first website chat to the hundredth support ticket — lives in the same system, seamlessly enriched by AI that scores leads, personalizes campaigns, triages tickets, and drafts replies.

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The EmpireVault Suite

Everything You Need to Engage, Convert, and Support Your Customers

01.

Engage Widget

Turn visitors into qualified leads with an AI chat agent, contact forms, and newsletter signups that work on WordPress, Drupal, Squarespace, Webflow, Ghost, Wix, or any custom site. One script tag. 30 seconds to install.

02.

CRM

Manage leads, run AI-personalized email campaigns, and unify your inbox across Google, Microsoft 365, and IMAP.

03.

Tickets

AI-powered service desk with smart triage, auto-routing, draft replies, CSAT surveys, and feature request tracking.

Why EmpireVault

Built Different — AI at Every Layer, Not Bolted On

AI That Works for You

From lead scoring in Engage to smart ticket routing and AI-drafted email campaigns, every tool uses AI to save your team time — with humans always in the loop.

One Platform, No Duct Tape

Engage, CRM, Tickets, and Hub share the same data layer. A chat becomes a lead, which becomes a support ticket — no CSV exports or integrations needed.

Self-Service from Day One

Sign up, paste one script tag, and start capturing leads in minutes — on any website platform. No implementation consultants, no onboarding calls. Need help? Just open a ticket.

How It Works

Up and Running in Three Steps

Step-01

Sign Up and Configure

Create your account at engage.empirevault.com, set up your organization, and invite your team.

Step-02

Add Engage to Your Site

Paste a single script tag into your website — any platform. WordPress and Drupal users can also install a native plugin or module. Connect your support email for ticket intake.

Step-03

Grow with AI Insights

As conversations flow in, AI scores leads, drafts outreach, triages tickets, and surfaces trends for your team.

Enterprise-Grade Security Built In

Every EmpireVault account includes the security controls enterprise buyers expect.

SSO via WorkOS

SAML, OIDC, OAuth 2.0. Connect Azure AD, Okta, or Google Workspace. No local passwords stored.

Encryption at Rest

AES-256-GCM on all sensitive fields. Email bodies, ticket content, credentials, and system settings encrypted in the database.

Tenant Isolation

Database-level multi-tenant scoping with composite unique indexes. Cross-tenant access is architecturally impossible.

Immutable Audit Log

85+ action types tracked across every module. Append-only records with full actor attribution, IP capture, and timestamps.

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Integrations That Just Work

Google Workspace
OAuth inbox sync

Microsoft 365
OAuth with least-privilege

IMAP / SMTP
Encrypted credentials

Any Website
Engage widget on 7+ platforms

Stripe
Billing + subscriptions

WorkOS
SSO / SAML / OIDC

Ready to See It in Action?

Start your 60-day free trial with 2 seats included. No credit card required.

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